Privacy Policy

Effective as of Oct. 1, 2023

At Fantastic Sitters (“we”, “us”, or “our”), protecting your private information is our priority. This privacy notice describes how we might collect, store, use, and/or share (“process”) your information when you use our website fantastic sitters.com, our online business management software, and any other Fantastic Sitters products or services (collectively “Fantastic Sitters Services”). For the purposes of this privacy policy, all references to Fantastic Sitters include FantasticSitters.com and Fantastic Sitters, LLC. By using Fantastic Sitters’ website, Software Service, or services, you consent to the data practices described in this statement whether or not you have read them.

Collection of Your Personal Information 

In order to provide you with services, Fantastic Sitters may collect personally identifiable information (PII), such as your:

  • First and Last Name

  • Mailing Address

  • Email Address 

  • Phone Number

  • Credit Card Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use our products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by one of our partners; (c) signing up for special offers from select third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services.

We will use your information for, but not limited to, communicating with you and in relation to services you have requested from us. We may also gather additional personal or non-personal information in the future.

Use of your Personal Information

Fantastic Sitters collects and uses your personal information to operate and deliver the services you have requested. We may also use your PII to inform you of other services available from Fantastic Sitters and its affiliates.

Sharing Information with Third Parties

Fantastic Sitters does not sell, rent or lease its customer lists to third parties.

We may share data with trusted partners to help perform statistical analysis, send you an email or postal mail, or to provide customer support. All such third parties are prohibited from using your personal information except to provide these services to us, and they're required to maintain the confidentiality of your information. 

Fantastic Sitters may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of law or comply with legal process served on Fantastic Sitters or the site; (b) protect and defend the rights of property of Fantastic Sitters; and/or (c) act under exigent circumstances to protect the safety of users of Fantastic Sitters, or the public.

Sharing Information with Third Parties

We may keep track of the websites and pages our users visit within Fantastic Sitters, in order to determine which of our services are the most popular. This data is used to deliver customized content and advertising within Fantastic Sitters to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of service to maintain the quality of service, and to provide general statistics regarding the use of the Fantastic Sitters’ website.

Use of Cookies

The Fantastic Sitters website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Fantastic Sitters pages, or register with Fantastic Sitters site or services, a cookie helps Fantastic Sitters to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses. When you return to the same Fantastic Sitter's website, the information you previously provided can be retrieved, so you can easily use the Fantastic Sitters features that you customized. 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Fantastic Sitters services or websites you visit. 

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects PII.

Security of your Personal Information

Fantastic Sitters secures your personal information from unauthorized access, use, or disclosure. Fantastic Sitters uses Secure Sockets Layer (SSL) protocol for this purpose.

When personal information (such as credit card number) is transmitted to other websites for processing, it is protected through the use of encryption, in the SSL protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

  • Delete your personal information from our records; and 

  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

  • Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

  • Detect security incidents, product against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 

  • Debug to identify and repair errors that impair existing intended functionality; 

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided by law; 

  • Comply with the New York State Electronic Communications Privacy Act; 

  • Engage in public or peer-reviewed scientific, historical, or statistical research and the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; 

  • Comply with an existing legal obligation; or 

  • Otherwise use your personal information internally, in a lawful manner that is compatible with the context in which you provided the information. 

Individuals Under Eighteen

We do not knowingly collect PII from individuals under the age of 18. If you are under the age of 18, you must ask your parent or guardian for permission to use this website.

E-Mail Communications

From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from us or click the link therein.

If you would like to stop receiving marketing or promotional communications via email from us, you may opt out of such communications by replying “UNSUBSCRIBE”.

External Data Storage Sites

We use Enginehire to store your information when you make an account to use Fantastic Sitters’ services and their Privacy Policy applies.

Changes to this Statement

Fantastic Sitters reserves the right to change this privacy policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Us

Fantastic Sitters welcomes your questions or comments regarding this Statement of Privacy. If you believe that Fantastic Sitters has not adhered to the statement, please contact Fantastic Sitters at: jaclyn [at] fantasticsitters [dot] com